What is Content Strategy

Forget Key Words, Provide high-quality content on your pages, especially your homepage, this is the single most important aspect of your Content Strategy.The content on your site can make or break whether or not your desired audience will find you.  Content not only includes the written copy but images, charts, or downloadable files. Remember, you need to create content that people are actually searching for on search engines (Google, Bing, Yahoo, etc.)

  • Think about the phrases users would type to find your pages, do you have content designed specifically to answer the searchers queries?
  • What problems do you think prospective customers are having?  Why not create content illustrating how you would address those issues?

Do your pages contain useful information?  If so, their content will attract visitors and entice webmasters to link to your site. In creating a helpful, information-rich site, write pages that clearly and accurately describe your topic and its components.

Always Remember, pretend you are the Searcher, how is your content going to be found? Just think about the last few purchases you made for your hobby or your business.  What were the phrases that you typed in to help find what you were looking for?

 

Evaluate Your Current Copy

The first thing to do when creating your new website is to evaluate your current copy. If this is your first website, look for materials like existing brochures to establish what content is already available.

Ask yourself three questions.

  • Is the content correct or still accurate?
  • Is anything missing?
  • Is it useful to my readers?

Making sure things are correct will help guarantee you have no outdated pricing or incorrect information.

Your business has most likely changed since you first created your site, and you may need to include additional services. Defining a clear and specific purpose for each piece of content will help ensure that you are giving people something of value to read. (See the resource section at the end of the article for a spreadsheet that can help in this process.)

Determine Your Target Audience

Before deciding on what content to include on your site, establish who constitutes your website’s target audience. Understanding, or at least identifying, who you are speaking to will help provide clarity as you plan the remainder of your content.

This will also allow you to gauge whether or not information is clear or even necessary. It may help to develop primary, secondary, and even tertiary audiences to make sure that you take into account all of your visitors and their individual needs.

Use Sitemaps as Copy Blueprints

If you compare creating a website to building a house, your sitemap is like the architect’s blueprint. Without it, you might plan a house that doesn’t have enough bathrooms or closets.

There are many different programs and software suites designed to organize the information. You can use a tool like Microsoft Word’s Organization Chart function or, for more detailed plans, the free cross-platform tool XMind.

Start by thinking of the big buckets of content before getting too detailed. Can one page convey everything needed, or do you need subpages to give more detail? Short, succinct page titles do better in navigations than long phrases. By taking this step, you can rearrange and prioritize your content before writing begins.

Collaborate with Others

Even if you are the sole person in a business, you will want to include others in the review and editing process to ensure your copy is grammatically correct and that it makes sense to others.

If you work in an organization that requires other stakeholders to weigh in or contribute, there are a variety of methods that can help ease this pain. Try to avoid using one single file for all of your content, as this doesn’t allow for easy collaboration.

Using Google Docs makes it easy to share a document for joint editing. Another service for website content collaboration is JumpChart, which allows multiple users to provide feedback and features versioning for easier management of historical edits.

Use Storytelling vs. trying to sell

You may feel that your website is a chance to “tell your story.” Instead, it should tell the stories of others who have benefitted from using your products or services.

Avoid going on and on about how wonderful your business is. Instead, provide evidence or results. Use language that is familiar to your target audience, not industry-specific terminology.

Appeal to their problems by explaining your product or service as a solution. Provide clear benefits in easy-to-read bullets instead of verbose paragraphs. Making your content user-centered meets users’ needs and tells their story instead of just yours.

Write for Humans and Search Engines

For those of you who know the importance of writing your copy for SEO, don’t become too focused on injecting your key search terms so many times that the content becomes unreadable. By naturally including your terms throughout the copy on the site, you ensure that once someone gets there, you don’t sound like a robot.

Also, by using “semantic keywords” you can develop a variety of words that provide the same meaning around your core keywords.

If you are a divorce lawyer, for example, don’t say “divorce lawyer” every few words. Instead, use related terms like “family law” or “child custody.” This will help vary your content while allowing you to keep words that support your search efforts.

Make the Copy Action Oriented

Encourage people to take action once they read your copy. Whether you want them to call you, message you for more information, or buy a product online, tell them what their next step is at the end of your copy. Providing an email address or links to your contact page gives them an easy action to take while your business is still top of mind.

Give the Copy Visual Appeal

Break up your text up with supporting images, charts, or illustrations. Also, because most people will not read all of your copy but will scan through instead, separate it using larger pull quotes or testimonials, as well as bulleted lists. In addition, keep your paragraphs short and use sub-headings to divide sections.

Choosing the correct typeface plays a significant role in your copy’s legibility. Most web designers recommend using a sans-serif typeface for body copy and a slightly larger serif for headlines. Use of these techniques can help ensure that your copy looks as good as it is useful.

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